06-05-2023 08:47 PM
Will messages saved in my old Community Account still be viewable?
Love the account format changes. Thx.
Solved! Go to Solution.
06-05-2023 08:50 PM - edited 06-05-2023 08:50 PM
@Anonymous if 'bigo1' is your newly created nickname, then you need to submit a ticket to customer support (CSA) to have it changed back to your old community name. Then you will see your old message again. Then, this new ID will be gone.
edit
06-05-2023 08:49 PM
@Anonymous Did you just have to create a new community account ? If yes you can get support to fix for you and your old messages and badges will be there
Message support directly
06-05-2023 08:48 PM
@Anonymous Yes, it will. But you will need support to get you back your old Community id.
Please message them to open ticket