@wiki4you - since you replied YES, it may not be a porting issue. Have you restarted your phone with your public mobile sim card in it? If not, do that first. Perhaps even a reset of the device's network settings.
Try the SIM card in another phone to see if services work.
Know that when you posted here you are not communicating with public mobile representatives. This is a public community forum where other members, like you, are posting to help one another out.
If still issues, and it is not a device issues, ask CSA to check your account. Methods to contact Public Mobile Customer Support (CSA) below:
1-Normally Faster - use this link to: Get Help With Public Mobile Chatbot], also found in various places in Public webpages, and bottom right corner of the page (See the Chat Bubble),
2-OR, go to your ENVELOPE at the top right of your Community Account which is where your Inbox and Sent messages are. Select the orange/peach color box with the pencil inside it to start a new message. Type CS_Agent in the SEND TO box. This will create a private message to Public Mobile Customer Support.
