3 weeks ago - last edited 3 weeks ago by computergeek541
Co-worker is all messed Up trying to move from Freedom.
Number needs to be ported from what I read. Please lend a hand
Thanks
3 weeks ago
PM is having problem provisioning text capability for new activations. And if you are an iPhone user, iMessage activation by phone number will also be impacted without a working SMS.
PM is working on a fix but for now, they can only resolve the issue on a case by case basis. Please open ticket with PM support by messaging CS Agent here:
3 weeks ago
Public mobile network is up and can receive calls but no sms
3 weeks ago
What was the error message?
3 weeks ago
Hi @Welder
what your coworker has done so far? he completed the activation and requested porting?
I have sent you the porting support team number. Please check your Community inbox (envelope on top right), check for the number and call