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Number not ported

ivylin
Great Neighbour / Super Voisin

It has been over a day since I transferred to public mobile, and my number has not yet been ported. It is extremely inconvenient, I cannot submit a ticket as it shows an error every time I try to submit one. 

2 REPLIES 2

AK32
Model Citizen / Citoyen Modèle

a number port should not take that long from my memory. Is your number still active on your previous carrier?

If no, i would contact support asap: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


@ivylin wrote:

It has been over a day since I transferred to public mobile, and my number has not yet been ported. It is extremely inconvenient, I cannot submit a ticket as it shows an error every time I try to submit one. 


Please send a private message to CS_Agent.  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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