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Number not ported successfully

Ankush1
Great Neighbour / Super Voisin

I just contacted my previous provider bell and came to know my number is not ported successfully and being charged by bell as well as public mobile current provider.

3 REPLIES 3

Handy1
Mayor / Maire

@Ankush1  I’ll send you the porting team number private message right away , call the number and they ca te trigger the port request for you . Remember to leave bell simcard in the phone to reply YES to the confirmation text to port 

Sansan
Mayor / Maire

I will send you a separate message with a number to call to re do it

softech
Oracle
Oracle

@Ankush1 

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

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