cancel
Showing results for 
Search instead for 
Did you mean: 

Not working

Seanfranks
Great Neighbour / Super Voisin

Phns still not working for data and texted Phn me plz xxxxxxxxxxxxxxxxx

3 REPLIES 3

iliketotalk
Mayor / Maire

@Seanfranks Hello you are on a community forum with other customers like you no one is going to phone you, All help is on line , you must either tell us your issue and maybe we can help or contact a customer service agent as suggested above

softech
Oracle
Oracle

@Seanfranks   Can you provide us more information?

 

Does the phone show any error?  NO SIM? SIM no provisioned?  No Network?

 

did you login to My Account and confirm if your account status is Active? or Suspended?  Maybe it was a missed payment or Autopay failure?

MrSpock
Deputy Mayor / Adjoint au Maire

@Seanfranks Hi I see you’ve been having issues for a few days now please contact the customer service agent you can open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH

Need Help? Let's chat.