09-03-2021 08:09 PM - edited 01-06-2022 03:18 AM
Two weeks ago I joined public mobile and ported my old number . I thought it was all working fine but realized I haven't received any calls everything else seems fine
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09-03-2021 08:44 PM
@Wilbor69 I have sent you a number in the Community inbox (envelope icon on the top right)
Call the number and ask them if the porting was completed. Likely not, they will have to retrigger the process. You will have to put your Lucky SIM in a phone to receive a text and reply YES within 90 mins
Also, since the porting was not successful, very likely your Lucky account is still open at the moment.
Let us know how it turns out
09-03-2021 08:42 PM
Hi thank you, Yes I ported from lucky mobile and I still have the old sim
09-03-2021 08:26 PM
@Wilbor69 did you port your number from old provider? If so, I think the porting was not completed.
If number porting was part of it, do you still have the old SIM. If so, I can give you a number to contact PM directly instead of opening ticket with PM. Let me know ..
09-03-2021 08:10 PM
Explain your issue to Contact Customer Support Agent by CS_Agent ,
they can solve your issue, they are nice Service Team they will help you 100%.
Here’s How To Contact Customer Support Agent by CS_Agent,
Good Luck....