07-07-2021 04:34 PM - edited 01-04-2022 05:34 AM
07-14-2021 10:58 AM
@t_p : lol It's been a long-standing auto-correct for that word.
07-14-2021 10:25 AM
If it's your own autopsy, a discount would do you no good anyway, would it?
💀🤣
07-08-2021 05:21 PM
Try changing the payment method or re-typing in the current payment method
07-08-2021 03:11 PM
@Shazad one more confirmation that Autopay is setup or not
At My Account , Overview Tab, towards the bottom, you should see:
07-08-2021 03:09 PM
07-08-2021 02:57 PM - edited 07-08-2021 03:09 PM
@Shazad wrote:Not receiving auto pay discount. Who can help?
@Shazad Have you registered a valid payment card, ie, MC/Visa/Amex or Debit Visa/MC and enabled autopay?
Edit: @computergeek541 OP already has another thread on this question from yesterday, can you merge them...thanks.
07-08-2021 02:55 PM - edited 07-08-2021 02:57 PM
i suggest you can try it for Remove Your Payment Card and re enter
To update or remove your credit or Visa debit card details, sign in to Self-Serve. Once signed in, click on the ‘Payment’ tab, then scroll to the bottom of the page and select ‘Manage my card’. Here, you will have the option to either select ‘Replace this card’, where you can enter the details for your new card, or ‘Remove this card’. You will need to review and confirm this change to your account and then you’re all set..Remember, we accept credit cards (Visa, MasterCard, American Express) and Visa Debit cards that have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S. If you are using a payment card, leave the apartment/suite number in the payment information section blank.
or
Only one way to solve your issue , explanation to customer service by Moderator Team
and the are nice service Team the will help you 100%.
you Have To Submit a Ticket To Customer Service by Moderator Team,
Here’s how to contact customer service by Moderator Team,
Good Luck
07-08-2021 02:53 PM
Not receiving auto pay discount. Who can help?
07-07-2021 04:52 PM - edited 07-24-2021 11:22 PM
@Shazad you have just setup Autopay?
If you go to My Account-> Overview tab, you should see Autopay Reward ($2) showing at at the My Reward section. And also at the AutoPay section at the bottom
Then at My Account->Payment, Manage Autopay, you can confirm the credit card used there
If you see them, you are good to go, they will deduct $2 off the bill for you.
If you already set it up and not seeing it. You might want o disable the current Autopay and re-enable it after and wait a bit to see if you see the reward discounts showing up on the Overview Tab.
If you set up Autopay before, but last payment the missed the $2 discount, you will then have to open a ticket with mod using the Chatbot
07-07-2021 04:35 PM
Only one way to solve your issue , explanation to customer service by Moderator Team
and the are nice service Team the will help you 100%.
you Have To Submit a Ticket To Customer Service by Moderator Team,
Here’s how to contact customer service by Moderator Team,
Good Luck