Not being able to add my phone number to phone

[Ava03]

I talked to Apple and she said I need to make sure I am getting SMS messages. I should be getting them. 
cab someone help me with knowing if I have that or how to get that? 
my number isn’t connecting to texting 

[Handy1]

@Ava03 There’s a known issues with new activations not getting sms . Contact support they are aware and can fix 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send  direct  private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Yummy]

If you are new customer SMS is not working properly.

Open a ticket so agent can remedy this issue for you.

[Phillago]

Sounds like you have a similar issue as me. Reach out to @CS_Agent and ask to have eSIM reset. They resolved my issue relatively quickly.