Not able to register online account

[Aammy]

I try to register my account for online self-service but not able to.

[Phil_Adelphus]

@Aammy   Are you using the Public Mobile app, which is required now for activations (you can use the website for account access after that)?   If you are can you describe what happens and where you get to in the activation?

[Handy1]

@Aammy  Are you using the app to activate? Not website , all activations need the app to activate