No points from referral

[nomaE]

I used a referral code from a friend and it said it was going to give me 10 public points but I don't see them on the app or on the website? 

[frostyfire22]

It took a couple of days to get the $10 

[Handy1]

@nomaE  If you entered  the referral code correctly you should get $10 with in 72 hours of activation . In you available funds 

[softech · Accepted solution]

@nomaE   you will actually get $10 credit instead of 10 points.  The $10 will be added to your My Account as Available Fund within 72 hours. 

Has it been 72 hours yet?  if not, please wait the full 72 hours.  If it has been 72 hours, check My Account again and see if you see the $10 there in Available Fund

https://myaccount.publicmobile.ca/en/account/overview

if you still don't see the $10 after 72 hours, please message PM support by direct message here:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there