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No internet

Mark1970
Great Neighbour / Super Voisin

Why do I no have internet now for 8 days. Tried everything

3 REPLIES 3

When is you're renewal date? What phone and os version? Did you're data work and stop? Or did it never work?

YVR
Model Citizen / Citoyen Modèle

Have you checked self serve?  There is a spot they let's you kmow you data usage allocation for your 30 day plan.  This a is prepaid service with my overage charges so if you have depleted your data limit, then it stops working

Luddite
Oracle
Oracle

@Mark1970 wrote:

Why do I no have internet now for 8 days. Tried everything


Login to your self serve account and look under Data & add-ons. If you do not see a data plan there it has been used up. 


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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