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No SIM card

Jingzhi
Great Neighbour / Super Voisin

Suddenly my phone (iPhone 😎 lost its connection with the network provided by Public Mobile. The left corner of my phone shows either SOS only or No SIM card. Has anyone faced a similar situation like this? How should I solve this? I have tried restarting the phone, resetting my network settings, and cleaning the physic SIM card. Nothing changed. 

3 REPLIES 3

Handy1
Mayor / Maire

@Jingzhi  Can you try the SIM card in another phone to test ??  Just taking SIM card out and back in could help . If not ask support to reprovision the sim for you 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

 

also check 

Outage map in your area:

https://istheservicedowncanada.com/

 

Jingzhi
Great Neighbour / Super Voisin

p.s. I intent to put iPhone 8 S, rather than the emoji... just a clarification

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