10-07-2023 06:50 PM
I just bought a new iPhone 14, and upgrade from my iPhone 8 and my SIM is not recognized in my new iPhone 14. I was assured the new phone was unlocked by Bell. Any suggestions?
10-08-2023 04:20 AM
The iPhone 14 shouldn’t be locked by any Canadian carriers since 2017 unless it was Blacklisted and was reported lost or stolen.
10-07-2023 07:51 PM
did you buy from a trusted source? for peace of mind, check if the phone is clean
10-07-2023 07:41 PM - edited 10-07-2023 07:41 PM
hi @Hydro
make sure the sim is not inserted up side down, a common mistake 🙂
10-07-2023 07:37 PM - edited 10-07-2023 07:38 PM
on your new iPhone, go into settings / General / About / scroll down to Carrier Lock...hopefully it shows No SiM restrictions. Let us know if you're seeing something else.
10-07-2023 06:54 PM
Maybe open SIM card tray, readjust SiM card, close the tray and restart phone.
Network reset of phone
If the phone is locked to Bell, the phone should ask for a PIN code when you insert the PM SIM card.