New SIM card activated but cellular data is not working

[Emanl]

I just activated my new physical sim card. I can make phone calls but cannot send whatsapp messages and waited more than 5 hours for an email to send when I was away from my home Internet. The so called 5G cellular data network is not working. It is too difficult to get help and cannot find way to cancel the service. My phone is iPhone 11, already unlocked. 

[Emanl]

tried but the page did not provide me no  space to write 

[Emanl]

tried several time. not working.

[BKNS27]

@Emanl 

My WhatsApp seems to work on data. Try rebooting your phone by powering off then back on. See if that works.

[NewCus]

Also check your private mail send by me about info you need to contact PM support. 

[NewCus]

Below is the link to send to CS_Agent to ask them help to solve your data connection issue.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[NewCus]

You should check with CS_Agent about your porting process. I will send you private email about their phone number and what you should ask.