I ported my number from Fido to Public Mobile, and I get an error saying "Network locked SIM card inserted". My Fido SIM card is no longer active.
I own a Samsung Galaxy Note 4, which I bought from the Samsung store, so I know that my phone is unlocked.
It's been 3 hours, and I know porting numbers usually would not take this long. Please let me know what the problem is. Thank you!
Solved! Go to Solution.
Yeah, your first screenshot is exactly what it looks like when you inserted a sim card into a phone locked by a different company. You'll have to deal with Samsung (maybe, you can get them to unlock it for free for you), or you can purchase an unlock code from one of the numerous sellers on different websites and on ebay.
Hi @Talha. Are you saying that when you startup your phone with the Public mobile SIM card you get a message about being network locked? If so, I would guess that your phone is locked to another carrier. Have you used this phone on Public Mobile previously, or are you just signing up.
If the phone is locked, you would need to get it unlocked by the company it is locked to.
Also, you have posted your message to a very old topic. You should always start a new topic, so that you get an answer as fast as possible.