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Network is down? No data...

shabby
Good Citizen / Bon Citoyen

Is anyone's data not working on their phone? My sister has no data on her phone, i just checked mine and its not working either. Anyone else? Its saying its connected to lte/5g but nothing works.

21 REPLIES 21

lost_explorer
Good Citizen / Bon Citoyen

Same issue here, nothing works, for multiple public mobile subscribers

ESilva77
Great Neighbour / Super Voisin

of course just as I reply to this thread saying I have no service, it is back up.

ESilva77
Great Neighbour / Super Voisin

It hasn't been working for me since 7pm EST.

Naturediver1
Good Citizen / Bon Citoyen

Yes, in Toronto as well.

shabby
Good Citizen / Bon Citoyen

Its back up now for me

Naturediver1
Good Citizen / Bon Citoyen

Tried reboot, data still down.

Riyaj
Good Citizen / Bon Citoyen

Yes i rebooted a few times now

shabby
Good Citizen / Bon Citoyen

Stop giving this generic advice, the network is down. And no rebooting didn't fix anything

@Naturediver1 @shabby @MontiCore @K_GL 

Restart the phone and it will work again

Riyaj
Good Citizen / Bon Citoyen

Mine

Naturediver1
Good Citizen / Bon Citoyen

5g, 4g, 3g all no go.  Have no option for lte

MontiCore
Great Neighbour / Super Voisin

No network modes work. it seems to be a global outage.

@MontiCore 

try changing the network mode. Test 4G (LTE) as well as 3G

MontiCore
Great Neighbour / Super Voisin

Same issue in Winnipeg, 4 lines with no data.

Naturediver1
Good Citizen / Bon Citoyen

Then it is not us, but a PM issue.

K_GL
Good Citizen / Bon Citoyen

Same issue,4 line no data service,mississauga

shabby
Good Citizen / Bon Citoyen

Check on a 3rd account, also no data.

Naturediver1
Good Citizen / Bon Citoyen

Yes, voice and sms work. Reboot did not fix.

Naturediver1
Good Citizen / Bon Citoyen

No data, in Toronto.

shabby
Good Citizen / Bon Citoyen

Voice and sms works, data doesn't. Already rebooted, nothing.

softech
Oracle
Oracle

@shabby 

So, voice and SMS both work?

try reboot he phone and try changing the network mode to 3G and see if it helps

 

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