cancel
Showing results for 
Search instead for 
Did you mean: 

Need to transfer eSIM to new phone

Jane_Doe23
Great Neighbour / Super Voisin

I recently got a new phone and I would like to transfer my eSIM from my old phone to my new phone.

4 REPLIES 4

Jane_Doe23
Great Neighbour / Super Voisin

Okay I have noted all responses to my original query with much appreciation. However, I have one more question. Once I have purchased a new eSIM, would I be able to select the same number I was using on my previous eSIM? Thank you in advance for your response 

fixin
Town Hero / Héro de la Ville

@Jane_Doe23 - This is one of the downsides of eSIM. It activates fast but you can't transfer it at all! You'll have to buy a new eSIM in your Self Serve Account.


@Jane_Doe23 wrote:

I recently got a new phone and I would like to transfer my eSIM from my old phone to my new phone.


A new eSIM will need to be purchased. Please do this from your Public Mobile Self Serve account.

Need Help? Let's chat.