Need port request initiated again

[PaulI51]

Koodo says that the number porting was not completed and that Public Mobile needs to initiate it again or they will continue to charge me.  Can I please get support for this?

[Chalupa_Batman]

Because it's an internal porting, you can always send a Private Message to a CS Agent to fix it for you too.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

They usually respond with in a few hours or less.

[Handy1]

@PaulI51  Will send you the porting team number private message right away 

check your inbox or use this link to the community in box for the number 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage