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Need help to pay my bill before the due date.

Helenprimo
Great Neighbour / Super Voisin

I had to create a new account because my laptop broke.  I also changed my number so I couldn't access my account.  I want to update my information in my account and pay before the due date.  If I wait then I won't have have any service and I am having problems trying to pay.  Can someone help right away because the next billing period is coming up.

 

 

4 REPLIES 4

recharge.com, muskbird.com, ding.com

Helenprimo
Great Neighbour / Super Voisin

Where can I buy a voucher online?

dust2dust
Mayor / Maire

Forget the time pressure aggravation with logging in and go get a voucher and deposit it into your account using 611. You can also buy vouchers online. Then you can take another month to figure out the log in for next time.
There's also a real time payments option available in some stores.

Handy1
Mayor / Maire

@Helenprimo  If you can log into your account

Update credit card info

 

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

if your having issues you get support to help you and get your old community ID back at same time 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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