Need help opening ticket/porting in from Koodo

[nofxer]

Good evening, I've been trying to open a ticket to start the process to port in my number from Koodo Prepaid, but the site the bot directs me to keeps giving a 404 error, meaning I can't open a ticket. The next thing it mentioned was trying to tag CS, but as I am new here (hello!), I'm not even sure how to do that. Any assistance would be greatly appreciated.

Thanks!

[nofxer]

Thank you both for the quick replies, I went ahead and sent a message.

[fixin]

@nofxer - Here is the link to contact an agent since it can be a hassle with ticket. Also CS_Agent won't help on Public Forum, only Private Message.

 ⬇️ Click the link for an Agent * ⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. Please ensure that you pay attention for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages

[computergeek541]

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@nofxer wrote:

Good evening, I've been trying to open a ticket to start the process to port in my number from Koodo Prepaid, but the site the bot directs me to keeps giving a 404 error, meaning I can't open a ticket. The next thing it mentioned was trying to tag CS, but as I am new here (hello!), I'm not even sure how to do that. Any assistance would be greatly appreciated.

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Please send a private message to CS_Agent.  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437