Need QR code for esim

[hbaiyat]

Hi, can I please get QR code for esim to scan please. Thank you.

[fixin1]

@hbaiyat - In your welcome email it should look like this:

The eSIM may also be in your Cellular settings, so make sure it is enabled and set as primary.

If the QR code does not work, contact CS_Agent:

Submit a ticket via Chatbot:

If you just want it quick and easy, here it is:

⬇️  Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work correctly OR you don’t have access to Log In, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your community mailbox by clicking this link here: Mailbox

[softech]

@hbaiyat you sure the esim has not installed yet?  Check your Sim Manager or Settings  > Cellulars

if really not there, check Welcome email and there should be the QR code there

if you cannot find the the QR code still, please message support agent for help, they can resend you the QR code

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there