06-27-2021 10:57 AM - edited 01-06-2022 02:56 AM
In the last week I’ve had two friends try and call me and have gotten a not in service error.
My acct is in good standing and I haven’t had an interruption in service.
I need to fix this quickly.
Any suggestions?
06-27-2021 12:25 PM
@Zoom707 is outgoing calls working? how about outgoing text? incoming text? data?
try reseat the SIM as well (power down, take the SIM out, wipe it clean and then put it back in)..
Yes, provide us more details or how it goes after you tried all our suggestions.
06-27-2021 12:15 PM
06-27-2021 12:02 PM
@Zoom707 and all new members,
PM community forum does not like other forum with slow answer. Stay around for your answer to your solutions and supply additional information.
06-27-2021 11:02 AM
More details would be helpful.
Does text and data work?
Which plan are you on?
Did incoming calls work before? What about incoming texts?
More details the better.
Some basic trouble shooting advice:
Reboot phone
Network reset of phone.
Toggle airplane mode on, then off
Can also try putting SIM card in another working phone. Helps determine whether hardware issue versus PM service problem.
06-27-2021 10:59 AM
Is your voicemail set up?