2 weeks ago
Hi there. I registered a new account today with talk/text/data. I can't send/receive texts, so I can't fully verify my account. I can make phone calls and the data seems to be working.
I tried my SIM card on multiple phones, and it still does not work.
2 weeks ago
Thank you!
2 weeks ago
PM is having problem provisioning text capability for new activations. And if you are an iPhone user, iMessage activation by phone number will also be impacted without a working SMS.
PM is working on a fix but for now, they can only resolve the issue on a case by case basis. Please open ticket with PM support by messaging CS Agent here: