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Nicker
Great Neighbour / Super Voisin

What is going on with the 2 phones on this account? xxx-xxx-xxxx is out of data

5 REPLIES 5

SlickToxic
Great Citizen / Super Citoyen

If data doesn't work public customer cannot  call or text in emergency for help?

BKNS27
Mayor / Maire

@Nicker 

It is not possible to have 2 accounts for 1 email address on PM…1 account/1 email.

As a reminder, we are all members like you helping each other with issues so remove all your personal information and number to avoid spamming.

Click on reverse V in circle and edit.

Contact a CS_Agent by private messaging to confirm the email for that number at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

HI @Nicker 

remove your phone number, we are just customers

Login My Account using Incognito/Secret/Private mode and check the data usage, any left?

Nicker
Great Neighbour / Super Voisin

Is this for phone #587-876-1907?

 

hairbag1
Mayor / Maire

@Nicker 

log in to each account to confirm if the data is still available or if it's been exhausted already.

added pic..

data.jpg

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