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champa1
Good Citizen / Bon Citoyen

How do I check my data usage? 

Many thanks 

Champa 

4 REPLIES 4

Sevcan
Good Citizen / Bon Citoyen


Hey Champa,

To check your data usage on Public Mobile, you have a few options:

Online Account: Log in to your account on the Public Mobile website.

Self-Serve App: If you have the Public Mobile app, it's there too.

Chalupa_Batman
Mayor / Maire

Hey @champa1 

Personally I prefer to use the app. You can download it on either Google Play or Apple Store. Just know that it updates twice a day from my understanding. 

Public Mobile Google Store 

Public Mobile Apple Store 

hTideGnow
Mayor / Maire

HI @champa1 

2 places on My Account

1. The overview page after you logged in has the latest usage

2. details usage at the Usage log, but you have to do some work to add them, and it is couple hours delay, as many as 12.  And they only update it twice a day in batches.

Handy1
Mayor / Maire

@champa1  Like this 

Try again incognito/private mode

And or lap top /computer

                    OR

 

simply try refreshing the page to check data plan / mins / add ons

Handy1_0-1691878584423.jpeg

 

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