cancel
Showing results for 
Search instead for 
Did you mean: 

Move number to work phone (Bell) and re-use phone on new account

beadle
Great Neighbour / Super Voisin

I have the opportunity to move my number to a work phone (with Bell) and then would like to give my phone to a relative who will activate on Public Mobile but need a new number. Is this all possible, and what are my steps? Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

Dunkman
Oracle
Oracle

@beadle 

Your relative needs to start a new account and new number. Unable to keep your oldPM plan with rewards, if you want to keep your old number. 

 

Jusr port your your number to work plan. Buy a new PM SIM card and activate a new plan.  Insert new SIM cards to your old phone and give to relative. 

View solution in original post

13 REPLIES 13

Dunkman
Oracle
Oracle

@beadle 

Your relative needs to start a new account and new number. Unable to keep your oldPM plan with rewards, if you want to keep your old number. 

 

Jusr port your your number to work plan. Buy a new PM SIM card and activate a new plan.  Insert new SIM cards to your old phone and give to relative. 

View solution in original post

Jb456
Mayor / Maire

Stay safe

geopublic
Mayor / Maire

@beadle 

 

Step 1:

Ask your friend to purchase a new sim and activate a new sim with a new number.

 

Step 2: 

Sibmit a ticket to PM and explain the situation and let them know that you wish to donate your rewards to your friend's account. To submit a ticket do the following:

stpm-new.png

 

Step 3

Once the rewards have been transferred remove your cc and disable your AutoPay. Port your number to Bell. Once the port completes your PM will close automatically.

 

Hope this helps!

 

 

beadle
Great Neighbour / Super Voisin

do they need a new SIM? or can they just use the one in the phone that's already on Public Mobile and request a new number?

Need a new SIM.

 

Do you have any rewards with PM beyond Autopay? Any reason to want to jump through hoops to transfer your PM account to them but they get a new number? If not really, easiest to just do as others have said, port number to bell, give phone to new PM customer to activate.

 

AE_Collector

torontokris
Town Hero / Héro de la Ville

@beadle wrote:

do they need a new SIM? or can they just use the one in the phone that's already on Public Mobile and request a new number?


They need a new sim and new account. As your sim and account will be deactivated over you're number is ported to Bell. Unless you got a new number with your work phone and the relative took over your number and plan completely. But you lose your number

torontokris
Town Hero / Héro de la Ville

@geopublic do mods do this regularly? I could see people abusing this to keep rewards or sell their rewards before porting to another company


@torontokris wrote:

@geopublic do mods do this regularly? I could see people abusing this to keep rewards or sell their rewards before porting to another company


Yeah that seems to be a bit over the top for someone to ask for, tying up moderators time etc. If someone had significant rewards and there is no other "work around" through porting then maybe worth a shot. But many more will be trying to accomplish this for a single friend referral or 1 year $1 loyalty reward etc. Some things simply aren't worth the amount of time needed to accomplish. JMHO.

 

AE_Collector

@torontokris  My understanding is that's up to their discretion. Other customers have been able to donate their rewards. This is clearly not a case of someone who is trying to abuse the system.

Need Help? Let's chat.