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Mobile network state disconnected

a86100
Great Neighbour / Super Voisin

How is this error corrected?

I have  calling time left 

I have data available.
Does not connect to the Public network???

4 REPLIES 4

a86100
Great Neighbour / Super Voisin

Thank you, 

The solution was to remove the SIM card and install it in another phone.

Any idea how this happened?

a86100
Great Neighbour / Super Voisin

No

ChCh
Good Citizen / Bon Citoyen

By any change you disabled the mobile network?

softech
Oracle
Oracle

@a86100 does voice call work?? You checked My Account and confirmed account status is active??

try to reboot your phone first.

if that does not work, and if you have another phone, put your  PM sim card there, this will force a sim/account re-provision and could resolve the problem 

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