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Mobile Outage - North Eastern Alberta ( Outage Fixed )

fixin1
Town Hero / Héro de la Ville

The Mobile Outage Stated below has been fixed and should start working again in these locations below:

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https://www.telus.com/en/ab/outages

You will only be able to use SOS with Rogers as due to the outage in these places in Alberta from a Suspected Cable Damage:

  • Boyles
  • Lac la Biche
  • Grassland
  • New Brook
  • Athabasca County
  • Athabasca
  • Boyles
  • Thorhild

NOTE: PikTV, Optik TV and Internet is also Disrupted during this outage in these locations.

Your home phone should still work using Copper, Fiber is unknown as TV and Internet is down in those locations.

Also TELUS has this statement in their outage:

Fallback Coverage

Please note, there is 911 wireless fallback coverage provided by an alternate carrier in this region. If you wish to enable a potential wireless fallback connection beyond 911 access through an alternate carrier in this region, please ensure your mobile device network is set to automatic, and allow time for the wireless fallback connection to establish before retrying. (Aka roaming on Rogers)

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Any PM users experiencing this and got roaming on Rogers yet?

2 REPLIES 2

fixin1
Town Hero / Héro de la Ville

@softech - No I don't live in the area, was just looking at the outage map due to a friend's TELUS home phone (Copper)  being filled with static when calling but found this outage that will affect Public Mobile users.

Your welcome!

softech
Oracle
Oracle

thanks @fixin1  for flagging

you are in the area?

 

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