02-16-2024 05:21 PM
I m missing 3 rewards for many months auto-pay , loyalty and refer a friend
02-16-2024 05:30 PM
@Auntiecindy
are you certain you didn't opt out of REWARDS in favour of POINTS ? Hopefully you didn't do that because if you did...well...there's no going back !!
02-16-2024 05:28 PM
As long as you didn’t switched to the Points Reward.
You can DM a CS_Agent to see investigate at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Please note if your referrals are no longer with PM or they stopped monthly payments. You will loss the RAF rewards.
02-16-2024 05:25 PM
Hello @Auntiecindy
If you feel you're missing rewards, you may contact a CS Agent with this link to find out why.
