Missing rewards on last payment cycle

[yerxa]

Hi,

I'm missing my autopay and referral rewards on my last payment.  I've tried using the Chatbot to create a ticket, but I get an internal server error when trying to log into the popup.  Can someone please help me?

[ddeep91]

@yerxa 

Since you are unable to submit a ticket using SImon.

You can contact them directly using this Moderator Team.

Make sure you enter a title and text in the body of the message describing the problem.

The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Please note: It may take 24-48 hours for them to get in touch with you.

Cheers

[Staliger]

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@yerxa wrote:

Hi,

I'm missing my autopay and referral rewards on my last payment.  I've tried using the Chatbot to create a ticket, but I get an internal server error when trying to log into the popup.  Can someone please help me?

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@yerxa send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Jb456]

You can private message moderators at link below.

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