Miss the holiday bonus

[jjzh]

Hi, I don't see the 2GB holiday data bonus in my add-on. Can you help me to fix it. Thanks.

[hairbag1]

Just glad we can help.

HNY '23

[jjzh]

Thanks. That refreshing button do the magic

[Handy1 · Accepted solution]

@jjzh @First try texting YES2 4911  if that don’t work then contact a agent to manually apply it for you and act quick as this promo ends dec31/2022

Getting help from agent , through automation

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.      

Or  get direct help from a agent right here in the community ( my preferred choice )

• Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work

edit if you had already excepted the text , then do t listen to me @hairbag1 @has your answer … I just read missed the holiday bonus and fired me message off in pilot mode …

[hairbag1]