Mediator help to transfer an old number from a telus account to this Public Mobile account

[AnewCustomer]

I need mediator help to transfer an old number from a telus account to this Public Mobile account. How do I do that?

[HALIMACS]

Hi @AnewCustomer 

Welcome to Public Mobile

Transferring A Number From TELUS Or Koodo (Including Formerly PC Mobile)

If you wish to transfer an existing number from TELUS or Koodo (including formerly PC Mobile), you will need to first complete your activation with a new number, then reach out to our Moderator team here in order to transfer your existing number to Public Mobile.

[kb_mv]

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@AnewCustomer wrote:

I need mediator help to transfer an old number from a telus account to this Public Mobile account. How do I do that?

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Coming from Telus or Koodo, you need to contact a moderator for assistance. Click the link below:

https://urlshortner.tiia.ai/Rqg6DB

[Triguy]

Here is more information.

https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number

https://productioncommunity.publicmobile.ca/t5/Getting-Started/The-Guide-to-Headache-Free-PM-Signup/...

[softech · Accepted solution]

just want to confirm you have already activated your PM.  If so, now  you will need to  reach out to our Moderator team here in order to transfer your existing number to Public Mobile.