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Made a payment, only have cell service no data

lorvar
Good Citizen / Bon Citoyen

I've been with Public for a month now and got my reminder to top up. I did this 3 days before the month expired. Today I get no data and a zero balance link. I'm also being asked to sign into the Public Mobile wifi network. I show Available Funds: $52.00 and a "make payment" button next to it. What am I missing here?

2 REPLIES 2

SD08
Retired Oracle / Oracle Retraité

You can send your private message to any moderator listed here:
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

Or you can simply click on this link to send it to Moderator_Team.

 

Response times are much longer than normal (2-3 days), so please be patient.  I recommend you turn on e-mail notifications for receipt of private messages in your community account.  To do this, go to Settings -> Preferences -> Private Messenger.  Tick the checkbox for "Receive email notifications for new private messages" and click save after making the change.

Nsk143
Town Hero / Héro de la Ville
Try on different browser if doesn't help then send a msg to mod
need a mod assistance
Send your email address
Phone number
Explanation of issues

http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...

Hopefully they will get back to you soon. Thx
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