Loyalty Program

[bella62]

Why I am not getting any more loyalty points after two years? 
I am with PM for more than FIVE years? 

Bhairavi

[JL9]

Sounds like you may have switched to the new rewards program, if you give some further details we can clear it up for you.

[Alexandf]

@bella62 

Login Page rewards

it's showing there or not, if not see it, open ticket with PM support and ask them to check it

 At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket 

have trouble with Chatbot: Private message CS_Agent 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Meow]

If you are 5 years with PM you should get $5 reward.

Look at your payment history and let us know what it say there.

[hTideGnow]

Hi @bella62 did you login to My Rewards site? do you see things showing in dollar or point?

if it shows, how much loyalty rewards it shows?$2 or $5?

[dust2dust]

What do you mean "after 2 years"? Are you still on dollar rewards or did you switch to the new points system?

[DDM69]

Loyalty caps at 5 years/points