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Lost my SimCard

DannyDares
Great Neighbour / Super Voisin

I lost my Public Mobile SIM card while traveling in Europe. How to I get a replacement and keep my same plan and phone number?

4 REPLIES 4

DannyDares
Great Neighbour / Super Voisin

Thank you

DannyDares
Great Neighbour / Super Voisin

Thank you 

JL9
Mayor / Maire

Yes, as mentioned you can pick up a new sim when you get back home and the best way is probably in store to avoid any delays, just make sure you call prior to going to confirm they have PM sims in stock. Once you do that just sign into your self serve and follow the steps for change sim and you will keep your account/number/plan etc.

Outdoorsman
Mayor / Maire

@DannyDares hi the quickest way is to go to a telus or koodo store and pick one up then go into your self serve account to quick links and change number there 

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