a month ago
Lost access to Public Mobile account and cannot access email, not sure what password was used.
I do have
-the name of the email
-the phone number
-card used and amount paid
-I think I have the pin
Do Not have DoB, username etc. as it was all random
Any help is appreciated, thanks
Solved! Go to Solution.
a month ago
you will need support to help. Please message them:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
a month ago
@1ame
You can submit a ticket to a Public Mobile CS agent using either the chat bot or a direct link.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After you send your message click your avatar and click messages to see any responses (for mobile). If you are on desktop then click the envelope icon.