cancel
Showing results for 
Search instead for 
Did you mean: 

Locked out

masood071
Great Neighbour / Super Voisin

I have been locked out my account. Can some one help.

 

3 REPLIES 3

JL9
Mayor / Maire

If you know the email you used the forgot password Rd link should be sufficient but as alps mentioned a CSA can manually do this for you after you answer some verification questions 

Yummy
Mayor / Maire

If forgotten password doe snot work for you for any reason, contact agent for assistance.

To contact CSA, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

 

mimmo
Retired Oracle / Oracle Retraité

Did you try an incorrect password too many times if yes wait an hour or so and then try the forgot password.  If that fails contact CSA click simon link in footer to begin ticket process

Need Help? Let's chat.