Locked out of my voicemail

[RickyC]

I lost my phone in the ocean and I forgot my voicemail pin and I’m now locked out of it and can’t change the pin unless I call from my phone. Is there another way to access my voicemail?

[softech]

@RickyC 

did you try to reset the voicemail PIN from My Account?  I believe you can simply call your own phone number from another phone to complete the VM password reset

https://myaccount.publicmobile.ca/en/account/reset/voicemail-password

[Handy1 · Accepted solution]

@RickyC  You can ask support to reset your voicemail 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437