05-05-2024 09:43 PM
Hi guys, I just ported a phone number in - Voice Calls & Data are OK, SMS is still not working. It's been ~3-4 hours now. Any suggestions?
Solved! Go to Solution.
05-05-2024 09:50 PM
@sli___ wrote:Thank you. How can I create a ticket though, I can't login to my other account due to no SMS verification code ability
Follow my instructions and press on Contact Us.
05-05-2024 09:47 PM
@sli___ - You Can use any account to login with creating a ticket.
So you can use this ever safe to login.
05-05-2024 09:45 PM
Thank you. How can I create a ticket though, I can't login to my other account due to no SMS verification code ability
05-05-2024 09:44 PM
Hello @sli___
Public Mobile has had problems with SMS for new customers for over a month now with no updates. Please create a ticket to fix your issue.
To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent
IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.