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Joining Public

yfwangdu
Great Neighbour / Super Voisin

I'm new client. I have never got incoming calls yet. What's the reason would be?

4 REPLIES 4

@yfwangdu 

 

was the timestamp of the text from your prior provider more than 90 minutes ago?

 

ADDING:  if so, I’ll private message you a number you can call to complete the porting. To get it, tap the envelope icon, upper right when you see a little red number, that’ll be my message.

How new are you? You have 90 minutes from the time of starting the transfer. Otherwise you'll need to call a number to re-start the transfer.

yfwangdu
Great Neighbour / Super Voisin

good point. Thanks!

dust2dust
Mayor / Maire

Did you try to transfer a number from another provider? If so then did you leave your old sim in a phone to confirm the transfer?

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