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Invite a friend code

SebaG
Great Neighbour / Super Voisin

I have forgotten to provide the code from my friend during the registration process 2 weeks ago. Can i still enter it somewhere before my first statement is processed…?

5 REPLIES 5

SebaG
Great Neighbour / Super Voisin

Thank you! 

Handy1
Mayor / Maire

@SebaG  You will need to submit ticket with support and ask if they can apply it for you after the fact . It’s supposed to be done in activation as you know but typically the agents are understanding and helpful 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

kb_mv
Mayor / Maire

@SebaG After two weeks I wouldn't count on it. Having said that you can always reach out to customer service at the link below and see if they can do anything for you:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

HI @SebaG 

no worries, this is a common problem.  CS agent will help and add it back.  Please submit a ticket with them by messaging here

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

BKNS27
Mayor / Maire

@SebaG 

No, once you activate your SIM and forget to enter the referral code. Just private message a CS_Agent by clicking on your avatar (top right) then Messages and on the pen/paper icon then pm them.

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