11-30-2019 04:08 PM - edited 01-05-2022 08:13 AM
I am on PM for a bit and now my wife wants her PM Sim activated. As soon as the sim# is being entered a red INVALID SIM pops up. We bought the SIM at Wow Mobile. Does anybody know why this is happening? ( we really want to hit the Black Friday Promos)
12-01-2019 01:23 AM
Thankyou. Restarted my device and it all worked.
11-30-2019 05:32 PM
Restart browser and try the activation again. Double check the serial number.
11-30-2019 04:21 PM
@Awtajewdan wrote:I am on PM for a bit and now my wife wants her PM Sim activated. As soon as the sim# is being entered a red INVALID SIM pops up. We bought the SIM st Wow Mobile. Does anybody know why this is happening? ( we really want to hit the Black Friday Promos)
@Awtajewdan It appears that the sim card has already been activated. If that error appeared as soon as you entered the number then take it back and ask for a new card. If you activate your card at a retail location you will get a free card anyway. Don't forget to use your referral code.
11-30-2019 04:12 PM
@Awtajewdan wrote:I am on PM for a bit and now my wife wants her PM Sim activated. As soon as the sim# is being entered a red INVALID SIM pops up. We bought the SIM st Wow Mobile. Does anybody know why this is happening? ( we really want to hit the Black Friday Promos)
You should submit a ticket to moderators via SIMon here: https://publicmobile.ca.ada.support/chat/
Type in 'rep', then select 'contact us', then 'submit ticket' and follow the rest of the prompts to complete the ticket submission.