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International minutes bonus

Ananaa
Great Neighbour / Super Voisin

Hello all, I have 500 international minutes bonus. However when I call it says I cant take this call. Thanks 

4 REPLIES 4

JRod
Deputy Mayor / Adjoint au Maire

@Ananaa 

Unfortunately calling Jordan is not supported by Public Mobile. You will have to look towards other international calling cards, VoIP services, or other app to app methods like WhatsApp in order to contact the person you are trying to reach.

Ananaa
Great Neighbour / Super Voisin

True, I’m trying to call Jordan. However, do you know how I can make this call if I am with Public mobile? or any other solution? 

mojorising
Deputy Mayor / Adjoint au Maire

Which country are you trying to call?

JRod
Deputy Mayor / Adjoint au Maire

@Ananaa 

Is the country you’re calling included as a supported country for the international long distance add-on? 

  • Countries included in international long distance include: Australia, Austria, Bangladesh, Brazil, Chile, Colombia, Czech Republic, Denmark, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Thailand, Venezuela. Calls must originate from Canada.
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