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International calling

Pamag
Great Neighbour / Super Voisin

Going to UK , middle east and France.  Will need calling and data.   Will people calling from Canada be charged for calling us.

11 REPLIES 11

Milafoyndi
Great Neighbour / Super Voisin

I’ve recently visited DubaiSIMs by searching free calling services in UAE to USA. I checked that there no too much companies who are offering Roaming services in UAE (Specially for USA people)

I have a few questions regarding Public Mobile’s services:

  1. International Roaming: How does Public Mobile handle international roaming, specifically in regions like the UAE? Are there any special plans or packages available for travellers?

  2. Coverage: How reliable is the coverage provided by Public Mobile in Canada, especially in remote or rural areas? Does anyone have experience with its performance during travel within Canada?

  3. Data Plans: What are the best data plans offered by Public Mobile for heavy data users? Are there any unlimited data options or packages that provide high-speed data for a reasonable price?

  4. Customer Support: How responsive is Public Mobile’s customer support team? What are the typical response times, and is support available 24/7?

  5. Porting Numbers: Is it easy to port an existing number to Public Mobile from another provider? Are there any potential issues or delays that I should be aware of?

I’m considering using Public Mobile as my primary service provider and would love to hear from current users about their experiences. Any insights or personal stories would be greatly appreciated!

Mirankhaza
Great Neighbour / Super Voisin

Hey everyone! I've been researching the best SIM cards for international calling in the Middle East, and I stumbled upon publicmobile.ca. They seem to have some promising options, but I wanted to get some insights from the community here.

  1. Has anyone tried using publicmobile.ca SIM cards for international calls in the Middle East? How was your experience in terms of call quality and rates?

  2. Are there any specific plans or packages from publicmobile.ca that you would recommend for frequent travelers to the Middle East?

  3. I've also heard about other SIM card providers for international travelers in the Middle East. Has anyone used any of these and can share their experiences or provide links to these alternatives?

  4. What are the data speeds like with publicmobile.ca in the Middle East? Is it suitable for browsing and using apps while abroad?

  5. Are there any hidden fees or unexpected charges when using publicmobile.ca SIM cards for international calls in the Middle East?

For instance, you can check out this link for more options: Best Dubai SIM Cards for Tourists and this link also have good information.

https://www.phonetravelwiz.com/category/local-sim-card-guides/airport-sim-cards/ 

 

Please feel free to share your thoughts and recommendations, and don't forget to mention any other SIM card providers that you think are worth considering for international calls in the Middle East. Your input will be greatly appreciated!

darlicious
Mayor / Maire

@Pamag 

Public Mobile has no roaming outside of the US. Depending on how important is is for you to still receive your pm services you can either suspend your services for up to 89/90 days or continue your services by scheduling a change plan on next renewal to the $15 plan and call forwarding your pm phone number to a voip provider (canadian) phone number before you leave Canada. You can also forward your texts with an app like Mighty Text but your Sim card must remain in Canada in a working phone left powered on and preferably connected to a charger/outlet.

 

Then with the use of a local or global sim card and/or wifi you will recieve your incoming pm calls and/or texts on their associated apps. The UK has many cheap prepaid Sim cards/plans with @Luddite 's option of giffgaff being one of them. Just check their terms as most but not all still include free roaming in the Eurozone countries that would cover France as well. This Middle East would require a separate Sim card (or e-sim). The UAE among others offer a free tourist Sim card available at the airport to cover your first 24 to 72 hours in the country (validity time varies) giving you enough time to seek out a local Sim card. Without knowing where in the Middle East you are traveling to limits any further advice I can give you.

 

Info on global sim cards...

 

https://toomanyadapters.com/international-sim-card-comparison/

 

Info on Middle East sim cards....

 

https://www.phonetravelwiz.com/buying-a-sim-card-in-the-middle-east-guide/

 

Free UAE tourist Sim card info...

 

https://www.visitdubai.com/en/articles/sim-card-for-tourists

 

Here are the options for your pm service when traveling (All rewards references are $$ rewards and do not apply to points rewards)....

 

  1. You can turn off autopay and allow the account to suspend at the of your current 30 day cycle but this is your least advantageous option. Pay and reactivate by day 85 or so.
  2. If you have an account balance that exceeds your plan amount then you need to suspend via the lost/stolen feature in your account before midnight eastern on the evening of your renewal. Then on day 85 or so resume your service to pay and reactivate.
  3. Suspending via lost/stolen before midnight eastern will keep your voicemail active allowing you retrieve voicemail and any verification sent by phone calls. However your rewards will not be applied to your account. CSA contact after paying and reactivating is necessary to have the rewards applied manually.
  4. Voicemail can be accessed by calling your pm number from a different phone by calling your phone # and pressing "*" once connected and entering your 4 digit voicemail pin #.
  5. If you don't have an account balance or enough balance to cover your plan amount you can suspend via lost/stolen after midnight but before 2 am eastern on the day of your renewal. Once your rewards have been applied (usually by 12:15 am et) then suspend your account. Voicemail access will be lost.
  6. Switching to the $15 plan with rewards helping to cover a partial or full amount of your plan allows you to call forward your pm number to your voip provider number (such as textnow or fongo)  before you leave Canada.. Now any incoming calling to your pm number will ring thru to your voip number while on wifi or mobile data (w/a local or global sim card) You can access your voip voicemail for all voicemail messages.

Most important mark on your calendar day 85 of your suspension and day 90. Do not forget when you must unsuspend your account via lost/stolen and/or pay and reactivate your service so you don't lose your phone number and account. If you are traveling for a longer period of time then suspend your service via lost/stolen again and repeat. Happy travels!

Luddite
Oracle
Oracle

@Pamag  

  • Middle East will almost certainly require a local SIM, or for just data and you happen to have a dual SIM phone with eSIM, check out this service: https://www.airalo.com
  • For UK/EU check out https://www.giffgaff.com.  If that looks good for you drop me a private message and  I will send you a SIM.
  • The biggest decision to make is your need for local calling. Local SIMs are best of course but perhaps VoIP service from Fongo or TextNow with their long distance add on would suffice. In which case you would only need data service or wifi for calling and texting. 

>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

HALIMACS
Mayor / Maire

No, @Pamag , not on your Public Mobile service as it's not usable outside Canada & USA.

 

Whether or not they'll be charged to reach you will depend on what service you may decide to acquire on your travels otherwise.  (i.e. a local pre-paid SIM or VoIP service)

 

 

Meow
Mayor / Maire

Nobody will be able to reach you as PM does not offer service outside of this continent.

You could try viop app as TextNow

tzliu
Model Citizen / Citoyen Modèle

@Pamag 

You are not able to use your PM phone and service.  

 

If you are not staying long at each country, you may consider using one of FIDO or Koodo's easy roam options for $15 per day (you could get a very good deal from them and cancel the service later).  You would be able to use your minutes and data while visiting - calls made to and from Canada will be free. 

 

hTideGnow
Mayor / Maire

hi @Pamag your PM sim won't work there

  For data access, use local prepaid data

 

Also, download VoIP app like TwxtNow so people can call you and you can call using the app for free

esjliv
Mayor / Maire

There is no Public Mobile services available in Middle East and France, Edit and UK, so you will not be able to use your public mobile number there.

Best to use a wifi app or local SIMs when you travel there @Pamag 

 

Handy1
Mayor / Maire

@Pamag @Your best to get local sim in the destination your going for the duration pm won’t work outside Canada and USA (with addons )

Quigley
Mayor / Maire

@Pamag 

PM only has roaming in the USA.

You can't use PM in those other countries.

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