I transfered from Rogers home phone to public mobile last night, almost 14 hours now, but still I am receiving all incoming calls on my home phone...also my public mobile is not receiving any text messages....on sending message from another phone it says that is a home phone.
I am wobwonder if the port is taking so long because the submission may have failed. @NAIF , when you entered the Rogers account number in the porting screen, did you remove the hyphens? Syntax can affect the port submission.
Ok thanks @computergeek541 ... I thought that it would be necessary because it's not possible to text either..not only for the incoming calls...??
The person isn't able to send texts to that phone number because it is not a cellular service attached to that phone number (the number being ported to Public Mobile). Some carriers do not allow this, while some charge extra for it after you've confirmed for them one time that you understand that.
I transfered from Rogers home phone to public mobile last night, almost 14 hours now, but still I am receiving all incoming calls on my home phone...also my public mobile is not receiving any text messages....on sending message from another phone it says that is a home phone.
The Canadian Wirleless Telecommunications Associatation says for companies to aim for number porting to be complete within 2 business days for number ports from landline or VOIP to wireless. At this point after roughly 14 hours, contacting Public Mobile's moderators would be premature.
I transfered from Rogers home phone to public mobile last night, almost 14 hours now, but still I am receiving all incoming calls on my home phone...also my public mobile is not receiving any text messages....on sending message from another phone it says that is a home phone.
Please let me know what to do
Thanks
If the Rogers home phone is a landline, porting landlines can take up to a week.
If you just initiated the port yesterday from Rogers home phone then the port has not completed. Home Phone/VOIP ports can take a few days to complete. Do you have a temporary PM phone number you can use?
A temporary PM number wouldn't be possible after making a porting request. Public Mobile assigns the requested number immediately, before the transfer request gets approved.
I transfered from Rogers home phone to public mobile last night, almost 14 hours now, but still I am receiving all incoming calls on my home phone...also my public mobile is not receiving any text messages....on sending message from another phone it says that is a home phone.
If you just initiated the port yesterday from Rogers home phone then the port has not completed. Home Phone/VOIP ports can take a few days to complete. Do you have a temporary PM phone number you can use?
