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Incoming Calls are not being received

r33rr
Great Neighbour / Super Voisin

phone#-------

acc#=======

I recently joined Public Mobile, everything is working fine except incoming calls. Whenever someone tries to call me the call does not go through and it does not even ring.

I called my old provider(Virgin mobile), they can not fix it. Only public mobile moderator can fix it. 

Please fix the incoming calls.

4 REPLIES 4

Luddite
Oracle
Oracle

@r33rr If your port-in of a cell number is still stalled (i.e. more than 3 hours) you will need moderator assistance. If so, send  a private message to the moderator team with your PM phone number, 4 digit PIN,  and an explanation. Include the following info:

  • PM SIM card number
  • Virgin account number, exactly as shown on your bill
  • Virginr phone number
  • the account holder's name, exactly as shown on your bill
  • an Alternate Phone Number; someone else’s, not your own

>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Anonymous
Not applicable

@r33rr wrote:

phone#xxxxxxxxxxxx

acc#xxxxxxxxxxxxx

I recently joined Public Mobile, everything is working fine except incoming calls. Whenever someone tries to call me the call does not go through and it does not even ring.

I called my old provider(Virgin mobile), they can not fix it. Only public mobile moderator can fix it. 

Please fix the incoming calls.


Site policy requires that you not show personal information here on this open forum. It's readable by anybody whether logged in or not.

 

If you've ported over then can you still use your old SIM? If so then use that until it stops working at which time your new SIM should work. Porting can take some time. Unless it gets stuck as the saying goes.

Carld123
Deputy Mayor / Adjoint au Maire

Edit your post..remove your peronal info..

Carld123
Deputy Mayor / Adjoint au Maire

Dont post your personal details here..forward them to a moderator...along with your issues..etc

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