Important Update: eSIM QR Code Now Included in Activation Summary Emails

[Ck_PM]

Hi Community,

We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.

Why does this matter?

If you encounter any difficulties downloading your eSIM during activation in the app, you now have a quick and easy solution - the QR code provided in your email. To effectively use this feature, open the email on a different device so that you can scan the QR code with the phone you want to use for your Public Mobile service. This lets you download your eSIM directly, and once done, you can log back into the app as an existing user. 

This enhancement is part of our ongoing commitment to streamline our services and provide you with the best possible experience. 

Stay tuned for more updates,

The Public Mobile Team

[DennyCrane]

Good call. This should save a lot of troubleshooting tickets.

Any updates on when esims will be available for existing accounts, including reissuing of an existing esim?

[SeanDem]

How do you request your eSIM if you already have an account?

[softech]

thanks @Ck_PM  , great and useful feature

[Handy1]

@Ck_PM  Thanks for update , this is helpful