07-16-2023 05:23 PM
Im unable to receive text messages on my S9 to activate my new telephone number.
Solved! Go to Solution.
07-16-2023 08:09 PM
@MarcoR
That is the problem with the Samsung plastic SIM trays.
They crack easily…ordered spares SIM tray for backup.
07-16-2023 05:52 PM
@MarcoR are you activating new account or trying to replace sim card on an existing account?
07-16-2023 05:47 PM
@MarcoR @Are you trying to activate eSIM or physical SIM card
heres link to support if they required
message support directly
while your already here and logged in the community you can send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-16-2023 05:46 PM
Figured int oil loose SIM card
07-16-2023 05:35 PM
@MarcoR So do you have access to a phone that can receive texts to and down load app to complete activation
07-16-2023 05:34 PM
@MarcoR wrote:No option to send to email .
No option to send to email .
Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.
Option for email should be there.
No option to send to email
07-16-2023 05:33 PM
07-16-2023 05:27 PM
@MarcoR Tap resend a few times do you option to send code to email instead
