I would like to know if the SIM card linked to the phone number 5**-***-***1 is still valid

[Yasmin1]

I want to know that if I purchase a top up voucher for the above phone number will it be activated as it has not been topped up for about 6 months

Edited by ShawnC13 removed phone number from subject

[Anonymous]

@Yasmin1 

review Reactivate a suspended plan (publicmobile.ca)

i suggest you to get a New SIM card is better for you and fast way

from any Retail store or gas station near you and you buy it right away,

Where To Buy A SIM card,

You can purchase a Public Mobile SIM card at a variety of retail locations. Click Here link 

to open our store locator and find the closest retailer to you.

or 

Too easy buy it online or in store visit Here link, or Pickup 1-2 Hours.

Spoiler

close all Browser and do clear cache and cookies for any Browser,

and try it for a different Browser and open incognito mode,

how to open Browser incognito mode visit Here link,

how to clear cache and cookies and History visit Here link,

and use a Browser from your computer,is better

use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

how to update your Browser visit Here link, 

and Restart your computer, is will help a lot,

and Here How To Activate Online visit Here link  for more information,

Activate your Public Mobile SIM card

You'll be up and running in just 4 easy steps, Here link 

for new customers who activate online.only, To get  2GB of monthly bonus data for Free* when you activations on $35, $40, $50,$60, $70 rate plans, for that Promo code for 2GB ,  2GBBONUS , that monthly bonus for 2GB no expires but you have to keep your plan and if you changed your plan you will lost the promo 2GB,just to you know.

put it the email for it and the same email when you do a new activate, Here link,

so when Activate put it both code

1. Enter  Promo Code for 2GB Free, ( 2GBBONUS ) 

2. Enter  Friend Referral Code (??????)  to you will receive a one-time credit of $10..,,

they will applied within 72hr,,,

*for more information about Refer A Friend Reward, How Does It Work visit  Here link,

plus Set up AutoPay and you will receive a $2 credit every 30 days. save money and safe and secure 100%.

Good Luck and your welcome to Public Mobile

with a Beautiful Service you will be very happy..

[BKNS27 · Accepted solution]

@Yasmin1 

You should remove your personal phone number on this public website.

You have 90 days to keep your account activated. After that, your account will be suspended and cancelled.

[ShawnC13]

@Yasmin1 if your plan has not been active for that long, your account would have been closed.  You can have a plan in suspension for 90 days and after that, it is closed.  To re-activate you will need to purchase a new SIM card and start all over again with a new account.

[darlicious]

@Yasmin1 

After 90 days your account is cancelled and deactivated and your phone number goes back to the original provider. Try calling 611 from your phone or 1 855 4PUBLIC and enter your 10 digit phone number. If it says we cant locate your phone number then it's gone and you have to buy a new sim card and start over.